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There is no shortage of doomsday-style coverage on the ‘rise of the machines’, this headline grabbing narrative has been delivered in increasing volume for the last decade. 

In early 2021 we launched Profit Finder, our starting point for businesses that know they need to improve things but aren’t sure where or how to start. Profit Finder was set up to kick start a business on its transformation journey, taking a forensic look across people, process and technology and filling in crucial knowl.

The recent rise of powerful employee monitoring software gives employers unprecedented insight into the working patterns and strengths of their employees. Unfortunately, we’ve seen too many organisations embedding monitoring software without assessing its impact on the employee experience, instead viewing it as a means o.

Claim agents at insurance contact centres are under enormous pressure to answer and close calls but where is the focus on upgrading the customer experience?

We all know after the past two and half years of remote working that technology has the power to fundamentally transform the world of work. Emergence was set up to be a new breed of consultancy, and we’ve recently taken a bold, innovative step towards using tech to transform traditional consulting.

Catch up on Head of Consulting Katie Gibbs' Big Data London 2020 keynote, breaking down a year of algorithmic controversies and offering tips on how to improve the ethics of machine learning projects.

Statistical models often feed on large-scale historical trends and reflect them in data patterns - in this case, the higher performance of typically wealthier schools. New research by UCL's Institute of Education found that 23% of comprehensive school students were under-predicted by the models compared with just 11% of .

Coronavirus has highlighted the importance of modern technologies. From Zoom to Miro, many of us wouldn’t be able to work remotely without these tools in place, and it’s been great to see them stepping up to the mark to make their tools readily available to support people and organisations during this time. Effectively, .

Are we breaking through the glass ceiling, or are we banging our heads against a brick wall? Sometimes it’s hard to tell. A new survey shows that, in spite of all our efforts, the number of women in the technology sector has barely moved over the past 10 years. Another International Women’s Day has come and gone, and we .