Blog

Automation is helping trust administrators to deliver a much more effective service for their clients in an increasingly competitive world, says David Poole, Executive Chairman of Cognition.

Cognition Exec Chairman David Poole says that technology is transforming the pharmaceutical industry

GBS has bold ambitions for digital transformation but organizations are missing a trick if they don’t take a people-centric approach.Cognition’s Exec Chairman David Poole writes from SSOW in Lisbon.

Automation is shaping virtually every institution on the planet, from small and medium sized enterprises right through to government organizations. But its success or failure will in large part be driven by the mindsets adopted by business leaders.

Emergence Exec Chairman, David Poole shares how to stay focused as IT budgets increase in 2023.

At our recent WhatNext? roundtable we asked business leaders to share the biggest challenges they’re currently facing in delivering what we call profound transformation – the seismic change to a business that delivers immediate and long-term impact - and despite no shortage of news, information and vendor-led hype, the s.

First mistake: Starting with the Technology Transformation and change is hardly ever about the technology. In fact I would say that the choice of technology should be somewhere towards the end of strategic decision making. Perhaps that makes me a fox in the hen-house talking to service desk professionals?

Earlier this month we hosted a real-world roundtable discussion with senior execs to debate "WhatNext?" and the role of technology in delivering what we call profound transformation – the kind of seismic change in business that allows you to leap-frog your competitors and exceed the expectations of your people, partners,.

Recently I received a text from my telephone company telling me to call them and quote a reference number. The wild goose chase that came next felt inevitable.