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Resilience and Agility Case Study

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"One of the great things about working with Cognition is that they become an extension of your team. As a result, they really consider the cultural impact that technological change will bring and take into account how best to manage this and futureproof your business.”

Ed Turner
Chairman
@ Taylor Vinters

The Brief

We were brought in to enhance Taylor Vinters’ strategy review by taking a broad look at the organisation and identifying opportunities to improve resilience and agility within their teams. 

What we did

Within four weeks we undertook: 

  • Staff and leadership team survey and interviews.
  • Analysis of qualitative and quantitative data to identify patterns and insights. 
  • Diagnosis of key areas of technical and cultural disconnect across the business.  

What was the outcome

A people-centric business report providing strategic guidance on three key areas:

  • Updating Taylor Vinters' tech stack, including CRM.
  • Improving structured internal comms to enhance employee engagement. 
  • Simplifying and automating work allocation to reduce time spent on non-billable tasks.

The Cognition Difference

In order to enhance Taylor Vinters' overall strategy:

  • Our team immersed itself in the     business, rather than being consigned to a silo.
  • Our report offered an integrated   approach to technical and cultural pain points. 
  • We diagnosed the underlying factors in the client's resistance to technology, and provided people-centric recommendations to
    overcome it.

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