---
title: Resilience and Agility Case Study
description: Cognism helped Taylor Vinters improve resilience and agility within their teams by updating their tech stack, restructuring internal comms and automation.
image: https://blog.cognitionhq.com/hubfs/markus-spiske-gcgves5H_Ac-unsplash-1024x683.jpg
---

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# Resilience and Agility Case Study

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![Taylor-Vinters](https://blog.cognitionhq.com/hs-fs/hubfs/Taylor-Vinters.png?width=220&height=80&name=Taylor-Vinters.png)

**"One of the great things about working with Cognition is that they become an extension of your team. As a result, they really consider the cultural impact that technological change will bring and take into account how best to manage this and futureproof your business.**”

**Ed TurnerChairman  
@ Taylor Vinters**

## The Brief

We were brought in to enhance Taylor Vinters’ strategy review by taking a broad look at the organisation and identifying opportunities to improve resilience and agility within their teams. 

## What we did

Within four weeks we undertook: 

- Staff and leadership team survey and interviews.
- Analysis of qualitative and quantitative data to identify patterns and insights. 
- Diagnosis of key areas of technical and cultural disconnect across the business.  

## What was the outcome

A people-centric business report providing strategic guidance on three key areas:

- Updating Taylor Vinters' tech stack, including CRM.
- Improving structured internal comms to enhance employee engagement. 
- Simplifying and automating work allocation to reduce time spent on non-billable tasks.

## The Cognition Difference

In order to enhance Taylor Vinters' overall strategy:

- Our team immersed itself in the     business, rather than being consigned to a silo.
- Our report offered an integrated   approach to technical and cultural pain points. 
- We diagnosed the underlying factors in the client's resistance to technology, and provided people-centric recommendations to   
  overcome it.

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