Resilience and Agility Case Study

"One of the great things about working with Cognition is that they become an extension of your team. As a result, they really consider the cultural impact that technological change will bring and take into account how best to manage this and futureproof your business.”

Ed Turner
Chairman
@ Taylor Vinters

The Brief

We were brought in to enhance Taylor Vinters’ strategy review by taking a broad look at the organisation and identifying opportunities to improve resilience and agility within their teams.

What we did

Within four weeks we undertook:

Staff and leadership team survey and interviews.
Analysis of qualitative and quantitative data to identify patterns and insights.
Diagnosis of key areas of technical and cultural disconnect across the business.

What was the outcome

A people-centric business report providing strategic guidance on three key areas:

Updating Taylor Vinters' tech stack, including CRM.
Improving structured internal comms to enhance employee engagement.
Simplifying and automating work allocation to reduce time spent on non-billable tasks.

The Cognition Difference

In order to enhance Taylor Vinters' overall strategy:

Our team immersed itself in the business, rather than being consigned to a silo.
Our report offered an integrated approach to technical and cultural pain points.
We diagnosed the underlying factors in the client's resistance to technology, and provided people-centric recommendations to
overcome it.

Resilience and Agility Case Study

The Brief

What we did

What was the outcome

The Cognition Difference

Engineers of Human Experience

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