--- title: Pulse Report volume one description: Pulse Report volume one image: https://blog.cognitionhq.com/hubfs/pexels-cottonbro-studio-6203473.jpg --- [![Cognition_logo_white_RGB-1](https://blog.cognitionhq.com/hs-fs/hubfs/Cognition_logo_white_RGB-1.png?width=225&height=76&name=Cognition_logo_white_RGB-1.png)](https://www.cognitionhq.com/) [Get in touch](https://www.cognitionhq.com/get-in-touch) ▼ ENG ESP POR - [Services](https://www.cognitionhq.com/#How%20we%20do%20it) - [Clients](https://blog.cognitionhq.com/case-studies) - [News](http://www.cognitionhq.com/content-hub) - [Careers](https://blog.cognitionhq.com/we-are-hiring/we-are-hiring) - [Who we are](http://www.cognitionhq.com/about-us) [Get in touch](https://www.cognitionhq.com/get-in-touch) ▼ ENG ESP POR # Pulse Report volume one [Back to Blog](https://blog.cognitionhq.com/blog) by Sarah Burnett | 0 mins read Few areas of business have felt the impact of the last year more than IT – perhaps with the exception of HR.  But the pressure on the IT team to reassess priorities, maintain BAU, deliver secure remote working and more recently deliver efficiencies as well as drive a return to innovation and growth, has been immense.  We launched our Pulse survey during the pandemic to speak directly to 177 businesses in the UK, US and Europe and the senior IT workers in those businesses, to find out how things have been for them. We asked how the impact of technology has shifted over the past year, what had delivered on or exceeded expectations and their plans for the next year.  In the first of three reports to be released on the data, we summarise some of the key findings. Download a free cope of the report [HERE](https://blog.cognitionhq.com/hubfs/2021-Pulse-survey-report-Volume-1.pdf)     ## Further Reading ### [See how WorkFusion took meaningful action with our Ethics in Technology Assessment](https://blog.cognitionhq.com/blog/see-how-workfusion-took-meaningful-action-with-our-ethics-in-technology-assessment) [Read](https://blog.cognitionhq.com/blog/see-how-workfusion-took-meaningful-action-with-our-ethics-in-technology-assessment) Sarah Burnett | 1 mins read We built our Ethics in Technology Assessment (ETA) programme to help businesses go a little deeper in safeguarding stakeholders from the ethical risks associated with technology. ETA offers an independent and rigorous assessment of your digital conduct and processes and identifies strengths and weaknesses to help you add. ### [How intelligent (and integrated) automation can build resilience in the new normal](https://blog.cognitionhq.com/blog/how-intelligent-and-integrated-automation-can-build-resilience-in-the-new-normal) [Read](https://blog.cognitionhq.com/blog/how-intelligent-and-integrated-automation-can-build-resilience-in-the-new-normal) Sarah Burnett | 2 mins read It is not a coincidence that in a year of heavily disrupted markets, intelligent automation (IA) has made a leap forward in reputation and taken centre stage in the investment plans of businesses. Emergence research from this year has found that 40% have increased investment, and no wonder: during turbulent times, many o. ### [Creating Trust in AI](https://blog.cognitionhq.com/blog/creating-trust-in-ai-whos-job-is-it-anyway) [Read](https://blog.cognitionhq.com/blog/creating-trust-in-ai-whos-job-is-it-anyway) Katie Gibbs | 3 mins read When a picture of the Pope in a distinctive white puffer jacket went viral recently, many people were fooled. Perhaps not surprisingly. Despite the incongruous image, the picture – created in AI (Artificial Intelligence) program Midjourney – looked authentic enough. A week later and further AI images emerged, this time o. ### [The Tech+Stack: a platform for profound transformation](https://blog.cognitionhq.com/blog/the-techstack-a-platform-for-profound-transformation) [Read](https://blog.cognitionhq.com/blog/the-techstack-a-platform-for-profound-transformation) Sarah Burnett | 1 mins read This reality is driving investment trends in a number of areas, including: [![Cognition](https://blog.cognitionhq.com/hs-fs/hubfs/Cognition_Final%20logosRGBPNGCognition_logo_white_RGB.png?width=250&name=Cognition_Final%20logosRGBPNGCognition_logo_white_RGB.png)](https://blog.cognitionhq.com/) - [About Us](http://www.cognitionhq.com/about-us) - [Services](https://www.cognitionhq.com/#How%20we%20do%20it) - [Clients](https://blog.cognitionhq.com/case-studies) - [News](http://www.cognitionhq.com/content-hub) - [Careers](https://blog.cognitionhq.com/we-are-hiring/we-are-hiring) - [Privacy Policy](http://www.cognitionhq.com/privacy-policy) UK 1 Old Queen Street, London, England --- USA 429 Lenox Ave., Miami Beach, Florida --- Argentina Av. del Libertador 6680, Buenos Aires --- Brasil Av. Brg. Faria Lima, 1811 -Jardim Paulistano, São Paulo - SP,01452-001